Arris surfboard login12/23/2023 ![]() ![]() " Invalid username or password, or your access has been locked due to multiple login attempts!". The following message appears when the incorrect password is used for login. Enter the new customized password in the Password field, then click the Apply button.The Login page will appear, enter the admin in the User Name field.Enter a new password in the New Password field and re-enter the new password in the Repeat New Password field.Enter password in the Old Password field.For security purposes, ARRIS recommends changing the default admin password. NOTE: The Close button is available in the Alert!! window to proceed to the Web Manager on firmware version prior to 9.1.103AA78. Click the Click Here link to to change the default password in the Alerts!! window.NOTE: The " Invalid username or password, or your access has been locked due to multiple login attempts!" message will appear when the password is entered incorrectly. Enter password in the Password field then click the Apply button.On the Login page, enter admin in the User Name field.For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access. There is no risk in proceeding to the Web Manager. NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. Launch a web browser, such as Internet Explorer, Firefox, or Safari.This document contains the following sections: It is required to change the default admin password after login. The default admin login credential to log into the Web Manager for the first time is admin (username) and password (password). The Web Manager is use for customizing the home network and monitor operation status of the SBG6950AC2 gateway. ![]()
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